Echo Privacy Policy
Effective Date - September 24, 2024
Introduction
Echo (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and share your personal information when you use our services, including our website, applications, and integrations such as calendar features. By using Echo, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect: We collect the following types of information from our users:
Personal Information: This includes any data that identifies you, such as your name, email address, and contact details
Calendar Information: If you choose to integrate your calendar (e.g., Google Calendar), we may access information related to your scheduled events, including event times, titles, attendees, and descriptions. This is used solely to provide and improve our services.
Usage Data: We automatically collect information about how you interact with our service, such as your IP address, device information, browser type, and usage patterns.
2. How We Use Your Information: We use your information to:
Provide, maintain, and improve the Echo service
Sync with your calendar to help manage and optimise your meetings
Personalise your experience, including offering customised suggestions or reminders
Communicate with you regarding updates, promotions, or customer service inquiries.
3. Calendar Integration
By integrating your calendar with Echo, you allow us to access and process your calendar events. This data is used to assist in meeting scheduling, reminders, and generating summaries. We do not share calendar data with third parties, and this data is only used within the context of Echo’s services.
4. Data Sharing and Disclosure: We do not sell or share your personal information with third parties, except in the following cases:
Service Providers: We may share your information with trusted third-party providers who assist us in operating our service (e.g., hosting, analytics, or communication services). These partners are bound by confidentiality obligations and may only use your data as directed by us.
Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations or protect our rights, safety, or the rights of others.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, loss, or misuse. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your personal information.
Use of Google Workspace APIs and User Data
We prioritise the security and privacy of our users and handle all data obtained from Google Workspace APIs responsibly. To comply with Google’s Workspace API User Data Policy, we affirm that:
Non-use for Generalised AI/ML Training: We do not use any Google Workspace data to develop, improve, or train generalised or non-personalised AI and/or ML models. Our app solely processes data to deliver personalised services and features for each individual user.
Data Use Limitations: Any data obtained from Google Workspace APIs is used exclusively within the scope of providing and enhancing our services for Echo's specific use and is not transferred to third-party AI or ML models for generalised or non-personalised purposes.
Transparency and Compliance: We maintain transparency in our data practices and adhere strictly to Google Workspace API policies, ensuring data is processed only in ways that serve our users' direct needs.
6. Data Retention
We retain your personal information only as long as necessary to provide the Echo service and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Rectification: You can request access to or correction of the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
8. International Data Transfers:
If you are accessing our service from outside your country of residence, please be aware that your data may be transferred, processed, and stored in other countries where we or our service providers operate. We take appropriate safeguards to ensure that your personal information is handled securely.
9. Children's Privacy
Echo is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy or through direct communication.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@meetecho.io
Echo Privacy Policy
Effective Date - September 24, 2024
Introduction
Echo (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and share your personal information when you use our services, including our website, applications, and integrations such as calendar features. By using Echo, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect: We collect the following types of information from our users:
Personal Information: This includes any data that identifies you, such as your name, email address, and contact details
Calendar Information: If you choose to integrate your calendar (e.g., Google Calendar), we may access information related to your scheduled events, including event times, titles, attendees, and descriptions. This is used solely to provide and improve our services.
Usage Data: We automatically collect information about how you interact with our service, such as your IP address, device information, browser type, and usage patterns.
2. How We Use Your Information: We use your information to:
Provide, maintain, and improve the Echo service
Sync with your calendar to help manage and optimise your meetings
Personalise your experience, including offering customised suggestions or reminders
Communicate with you regarding updates, promotions, or customer service inquiries.
3. Calendar Integration
By integrating your calendar with Echo, you allow us to access and process your calendar events. This data is used to assist in meeting scheduling, reminders, and generating summaries. We do not share calendar data with third parties, and this data is only used within the context of Echo’s services.
4. Data Sharing and Disclosure: We do not sell or share your personal information with third parties, except in the following cases:
Service Providers: We may share your information with trusted third-party providers who assist us in operating our service (e.g., hosting, analytics, or communication services). These partners are bound by confidentiality obligations and may only use your data as directed by us.
Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations or protect our rights, safety, or the rights of others.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, loss, or misuse. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your personal information.
Use of Google Workspace APIs and User Data
We prioritise the security and privacy of our users and handle all data obtained from Google Workspace APIs responsibly. To comply with Google’s Workspace API User Data Policy, we affirm that:
Non-use for Generalised AI/ML Training: We do not use any Google Workspace data to develop, improve, or train generalised or non-personalised AI and/or ML models. Our app solely processes data to deliver personalised services and features for each individual user.
Data Use Limitations: Any data obtained from Google Workspace APIs is used exclusively within the scope of providing and enhancing our services for Echo's specific use and is not transferred to third-party AI or ML models for generalised or non-personalised purposes.
Transparency and Compliance: We maintain transparency in our data practices and adhere strictly to Google Workspace API policies, ensuring data is processed only in ways that serve our users' direct needs.
6. Data Retention
We retain your personal information only as long as necessary to provide the Echo service and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Rectification: You can request access to or correction of the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
8. International Data Transfers:
If you are accessing our service from outside your country of residence, please be aware that your data may be transferred, processed, and stored in other countries where we or our service providers operate. We take appropriate safeguards to ensure that your personal information is handled securely.
9. Children's Privacy
Echo is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy or through direct communication.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@meetecho.io